Frequently Asked Question

An App is prompting to be updated and opening the App Store
Last Updated about a month ago

In Workspace One to verify the iPad is assigned to have the app.

  • Under Devices > List View > Search for and select device.
  • In Details View, go to the Apps tab.
    • Verify app is listed for the iPad
    • Select App > choose Install.
  • Resources > Apps > Native > Purchased
    • Confirm Enable Device Assignment is selected for the app.

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