Frequently Asked Question
I have an iPad that is missing an app.
Last Updated about a month ago
On the iPad:
- Power cycle the device.
- iPad OS may need Updating.
In Workspace One:
- Under Devices > List View > Search for and select device.
- In Details View, go to the Apps tab.
- Verify app is listed for the iPad
- Select App > choose Install.
- Under Resources > Apps > Native > Purchased
- Check Managed Distribution to verify licenses are available.
- Confirm the iPad is assigned to the appropriate assignment group with app.
Confirm Enable Device Assignment is selected for the app.